Akhilesh Gulati is the founder of PIVOT Management Consultants. Specializing in operational excellence, process redesign, TRIZ, and quality systems, PIVOT provides training and consulting in a variety of industries, successfully collaborating with hospitals, manufacturers, and global suppliers to drive systemic improvement and cultural transformation. Gulati also owns Akhil International, a printing and promotional products business. He holds a master’s degree in marine engineering and naval architecture from the University of Michigan-Ann Arbor, an MBA from UCLA, and is a Six Sigma Master Black Belt and a Balanced Scorecard Professional. You can reach him at gulati@pivotmc.com.