In March 2005, EIA/ECCB-954, "Electrical and Electronic Components and Products Hazardous-Substance-Free Standard and Requirements" was developed and re

Surely you remember the tale of the emperor’s new clothes, a wonderful story filled with multiple quality training opportunities.

Last month’s SBGi on HSF column, “Now What?,” focused on the emergence of RoHS and WEEE as part of the global hazardous-substance-free (HSF) movement.

Blame is one of the most useless, albeit pervasive, reactions that surround problem solving.

This is the first of a series of articles intended to share with Quality Digest’s readers key aspects of the global movement toward hazardous substance–

For 20 years, I have worked with many companies to achieve a variety of registrations. As a sales manager, auditor, consultant and trainer, I have noticed that a number of companies haven’t realized the benefits that they expected from standards registration.

I was recently asked to comment on the ISO 9001 requirements regarding external documents. My first reaction was to point out a distinctive subtlety in the actual text of the requirement.

Don’t you love it when you go to the store and they have a “BOGO” sale? BOGO, as in buy one, get one.

I have long maintained that renumbering procedures from the defunct ISO 9001:1994 standard to reflect the numerical scheme of ISO 9001:2000 is an exercise