Years ago, when my kids were in middle school, I volunteered as a coach for the Future Problem Solvers, a competitive academic program designed to help you

Last month’s column provided background on the International Electrotechnical Commission, one of only three standards-setting bodies recognized by the World T

The adage “The pen is mightier than the sword.” is hackneyed, accurate and profound. I’ve done several pieces on the influence of words.

In March 2005, EIA/ECCB-954, "Electrical and Electronic Components and Products Hazardous-Substance-Free Standard and Requirements" was developed and re

Surely you remember the tale of the emperor’s new clothes, a wonderful story filled with multiple quality training opportunities.

Last month’s SBGi on HSF column, “Now What?,” focused on the emergence of RoHS and WEEE as part of the global hazardous-substance-free (HSF) movement.

Blame is one of the most useless, albeit pervasive, reactions that surround problem solving.

This is the first of a series of articles intended to share with Quality Digest’s readers key aspects of the global movement toward hazardous substance–

For 20 years, I have worked with many companies to achieve a variety of registrations. As a sales manager, auditor, consultant and trainer, I have noticed that a number of companies haven’t realized the benefits that they expected from standards registration.

I was recently asked to comment on the ISO 9001 requirements regarding external documents. My first reaction was to point out a distinctive subtlety in the actual text of the requirement.