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Hardwire Learning Into Customer-Contact Performance

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Inside Quality Digest Live for Sept. 8, 2017

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Our Sept. 8, 2017, episode of QDL examined a different way to conduct clinical trials, discussed fixing problems before they occur, and in the aftermath of Hurricane Harvey looked at resources for building a more resilient and sustainable infrastructure.

What’s the Value of Innovation? Part 2

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A Better Way to Design Clinical Trials

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Value has found a place at the heart of healthcare innovation. For money-conscious governments and other actors in the system, it’s not enough that a new treatment be beneficial and safe. It also needs to be cost effective.

Inside Quality Digest Live for Sept. 1, 2017

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Just because a lot of name brands are closing stores does not meet we are seeing a retail apocalypse.
Credit: Ted Eytan

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Seeing Without Eyes

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We humans are uncommonly visual creatures. And those of us endowed with normal sight are used to thinking of our eyes as vital to how we experience the world.

Last Mile Delivery

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Leveraging FDA Resources to Encourage Students to Pursue STEM Careers

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FDA's Oncology Center of Excellence recently launched its pilot Summer Scholars Program
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The IRS Isn’t the Only One Monitoring Your Exempt Hospital

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Inside Quality Digest Live for August 11, 2017

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Credit: Georgia Tech
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Our August 11, 2017, episode of QDL looked at the role of technology in after-market service, stairs that help you up, Fidget Cubes, and more.

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