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Customer Care

Inside Quality Digest Live for Nov. 17, 2017

Christmas is creeping, should a four-year degree really be the minimum requirement, and what we learn from Disneyland

Published: Tuesday, November 21, 2017 - 13:00

Our Nov. 17, 2017, episode of QDL looked at factories controlled by large-volume 3D metrology, the value (or not) of four-year degrees, and creepy Christmas.

“Developing the Light-Controlled Factory”

A UK development project directed by the University of Bath and supported by University College London (UCL) and Loughborough University aims to demonstrate a “ubiquitous” seven-dimensional (7D) measurement environment across the factory space and integrated with the production and assembly processes. The goal is to use large-volume metrology equipment to increase production and assembly accuracies while reducing time and cost.

“New View on the Skills Gap”

Corporate America’s insistence on four-year degrees is a costly mistake.

“Creepy Christmas Holiday Creep”

Christmas continues to creep up on us as retailers push for earlier and earlier holiday buying. Do we have to be caught up in the feeding frenzy? Can we remember what Christmas means to us and still be a part of retail mania?

“Here’s My Review. Where’s My Paycheck?”

We write reviews for the products they sell. We fill out their surveys and navigate their phone trees. We provide them with scads of information about ourselves. It only seems fair we should get something in return for all the work we do for other companies.

Off script: Ah, Disneyland. What can we learn from its attention to detail?

Catch us again for another episode of Quality Digest Live this coming Fri., Dec. 1, 2017. You can watch us either on our home page or our dedicated player page. See you there!


About The Author

Dirk Dusharme @ Quality Digest’s picture

Dirk Dusharme @ Quality Digest

Dirk Dusharme is Quality Digest’s editor in chief.