Grace: Honor Your Customer
I do not at all understand the mystery of grace—only that it meets us where we are but does not leave us where it found us.
—Anne Lamott
Improve Quality and Productivity in Warehouse Operations
How does one define quality in the context of a warehouse? The perfect warehouse is clean, has everything in its place, and is easy to access. Your warehouse looks like the one below, right?
Counterfeit Parts and the 1,000 Risk Priority Number
Large Image Caption
Credit: Melusina Parkin
Inside Quality Digest Live for Dec. 1, 2017
During last Friday’s episode of QDL, we examined the potential of quality thinking to improve outcomes for people’s health, manufacturing, and workplace efficiency. Let’s take a look: