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Is Your Customer Intelligence a Crystal Ball or Just a Rearview Mirror?

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Fostering Medical Innovation

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According to one estimate, last year there were 165,000 health-related apps available for Apple or Android smartphones.
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The Sugary Drink Tax

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A way for sugary-drink manufacturers to sweeten the bottom line
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What Are ISO 13485:2016 Validation Requirements?

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Validation of computer systems is a legal requirement within a number of life science industries,
including ISO 13485

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Upgrade After-Sales Service Technology, Watch Customer Satisfaction Soar

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After-sales service is only as good as the technology that supports it.
Credit: roadscum

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With the durable goods markets in flux—new orders rose 0.7 percent in March 2017, after declining as low as 4.7 percent just a few months prior—manufacturers are seek

The Case for Customer Reactivation

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Dual Status Hospitals: Beware of IRS Compliance Audits

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The IRS is ramping up compliance audits of governmental hospitals who are exempt under 501(c)3 (dual status).
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Is your governmental hospital exempt under Section 501(c)3? If you have a 403(b) plan, the answer is yes, but even if you don’t, you need to check.

Motivated Employees Deliver Great Customer Experience

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What motivates your staff? Do you even know?
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Beyond Just Promise, CRISPR Is Delivering in the Lab Today

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Research labs around the world are turning the hype surrounding the CRISPR technique into real results
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Medieval Medical Books Could Hold the Recipe for New Antibiotics

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A recipe for an eyesalve from Bald’s Leechbook (© The British Library Board, Royal MS 12 D xvii)
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Pagination

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