The Bezos-Buffett-Dimon Healthcare Venture
The new healthcare venture formed by Amazon, Berkshire Hathaway, and JPMorgan Chase announced June 20, 2018, that Harvard
Imagine That You’re a Human....
‘Imagine for a second that you’re a human.... ” Yikes! Now there’s a crazy statement to make during a customer experience design session. However, more companies need to start thinking this way.
Drug Shortages Pose a Public Health Crisis in the U.S.
On June 12, 2018, the American Medical Association announced that drug shortages pose an urgent public health crisis.
Three Things Medical Marijuana Startups Need to Thrive Despite Regulatory Uncertainty
The medical marijuana industry is being heralded as the new frontier in the life sciences, thanks to the potential of cannabis-derived products in treating ailments that range from chemotherapy-induced nausea to epilepsy and neuropathic pain.
This Is What Good Customer Service Looks Like
If you have a smart phone, and most people do these days, you realize just how much our lives are controlled by that electronic item we travel everywhere with.
How the Ford F-150 Became King of Cars
In April, Ford announced that it will be phasing out nearly all of its
FDA Proposes Process Modernization to Support New Drug Development
The staff of the U.S. Food and Drug Administration’s (FDA) Center for Drug Evaluation and Research (CDER) always tries to utilize cutting-edge science and up-to-date process management, befitting our stature as the global “gold standard” in drug regulation.
Generosity: Serve It Forward
The 1962 film, Lawrence of Arabia, won the Oscar for Best Picture at the 35th Academy Awards.
Tales of a Kitchen Remodel Sourced in the United States
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Without manufacturing, the room where you make dinner would be rather stark and barren. There’d be no pots, no pans, no stoves, no spatulas, no appliances—big or small. There’d be no way to prepare the meals that give you and your family sustenance.