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Teach Kids to Think As They Read, and Revise What They Write

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Once students learn how to sound out words, reading is easy. They can speak the words they see. But whether they understand them is a different question entirely. Reading comprehension is complicated.

Clear the Customer Experience Parking Lot

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Parking lot. We use it in the meeting-management world to mean agenda items that are tabled for later discussion.

A Whopper Turnaround by Burger King

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Whether you love or hate his work, Andy Warhol eating a Whopper for 45 seconds during one of the most expensive ad slots in television this year was ast

Big Data: Your Health vs. Your Privacy

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For centuries, medical procedures, prescriptions, and other medical interventions have been based largely on experience—what is known about a set of symptoms.

Ensuring Food Safety With Quality Management Software

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In 2013, thousands of consumers in the United Kingdom (UK) and Ireland bought, prepared—and ate—beef lasagna, hamburgers, and frozen dinners. What they didn’t know is what they were actually putting in their mouths.

I Studied Buttons for Seven Years

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All day every day, throughout the United States, people push buttons—on coffee makers, TV remote controls, and even social media posts they “like.” For more than seven years, I’ve been trying to

Visual Configure-Price-Quote Systems Reduce Cost of Poor-Quality Job Specs

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The role of quality starts with product design and moves rapidly across the supply chain to the selling and buying experience, which includes the bidding process.

Inside Quality Digest Live for Dec. 7, 2018

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In this episode we look at bioethics, next-gen manufacturing employees, and the death of Le Grand K.

Work That Matters Starts With Matters That Work

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To most of us, the phrase “work that matters” infers job satisfaction. The outcome is lower stress, lower turnover, and higher productivity—in business, a win-win for employees, customers, and shareholders. The logic is infallible.

Inside Quality Digest Live for Oct. 26, 2018

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In this episode we look at a history of quality, how you serve your customer in the housing industry, and what makes a good review.

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