You know that friend who’s always there when you’re in need? The one who shows up on time, follows through on promises, and genuinely cares about what’s going on in your life? That’s exactly what your business needs to be for your customers.
Port of Los Angeles: Data for April suggest that container ship bookings are down by 60%, and 30% of Pacific Ocean bookings to the U.S. have been canceled.
According to the U.S. Census Bureau and the U.S. Bureau of Economic Analysis, trade with our three largest partners—Canada, China, and Mexico—accounted for more than $1.32 trillion in imports and $0.82 trillion in exports in calendar year 2024.
Using a novel relevance framework developed at MIT, the robot identifies and prioritizes objects in the scene to autonomously assist humans in a seamless, intelligent, and safe manner.
For a robot, the real world is a lot to take in. Making sense of every data point in a scene can take a huge amount of computational effort and time. Using that information to then decide how to best help a human is an even thornier exercise.
A few months ago I visited a potential customer, a high-tech startup, which like many Boston-area tech companies is developing astounding products that would have been considered science fiction only 10 years ago.
Every day, quality leaders face a variety of production and process issues. Although some problems are easy to fix, others require deeper investigation, such as using a 5 Whys analysis or fishbone diagram.
Toshiro Mifune and Daisuke Kato in the 1950 film Rashomon.
When we step into a complex organization—whether in manufacturing, healthcare, or finance—we often find ourselves navigating a sea of competing truths. Everyone seems certain they see the problem clearly. Yet somehow, solving it feels harder than it should.
Salespeople are getting older. Buyers are getting younger. You have a disconnect.
Nobody likes change. I know if you do anything that changes my routine in the morning, my whole day is whacked. We all hate change. Heck, most of us hate getting change at the grocery store because of all those coins.
Keeping quality high in today’s fast-moving production world is a big challenge. Traditional quality checks have worked well, but they can be slow, require a lot of work, and are prone to mistakes.
What happens when workplace colleagues land on opposing sides of an external competition? Henning Piezunka, an associate professor of management at Wharton, tac
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