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How Defining a Brand Purpose Can Build Consumer Trust

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Photo by Balázs Kétyi on Unsplash
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In his 2022 letter to CEOs, BlackRock founder Larry Fink called on companies to articulate their core values during this era of stakeholder capitalism and erode

Studying Food Safety Through Measurement

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The levels of contaminants in our food supply are, generally, decreasing. That’s the good news.

Finally, Women Are Being Represented in Vehicle Testing

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Despite rigorous vehicle safety testing, current evaluations fail to adequately protect women in the case of an accident.

A Road Map for Implementing Configuration Technology

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Enterprise resource planning (ERP), product life cycle management (PLM), and customer relationship management (CRM) systems were transformative when they were first developed.

A Crucial Role for Quality: Sustainability

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Photo by Victor on Unsplash

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Industry stands at a new frontier of how organizations will be structured. With rapid advancements in technology, changing consumer behaviors, and the emergence of new business models, businesses are being forced to adapt and evolve to remain competitive.

Being a Mom Helps Me Protect Our Communication Infrastructure

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NIST researcher Jeanne Quimby uses this radio access network (RAN) equipment for an experiment testing a novel cybersecurity detection method on critical communications infrastructure. Credit: R. Jacobson/NIST
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As I sat with my 7-year-old son for more than an hour in front of an abstract painting, I saw what appeared to be black paint thrown onto a white canvas.

Harnessing Quality and Operational Data to Improve Patient Care

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From the health histories of patients to the effectiveness of different healthcare services, hospitals are sitting on a treasure trove of historical data.

The Many Challenges of Achieving a Safer, Healthier World of Work

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It’s tempting to attribute the increased profile now given to occupational health and safety (OH&S) to the Covid-19 pandemic.

Do Your Customer Experiences Feature Unicorns?

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Photo by Paul Bill on Unsplash
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‘I write children’s books because there are no unicorns in adult literature, and today’s world needs unicorns.” The quote came from renowned children’s book author Jackson Pearce at a weekend writers retreat sponsored by Georgia Writers Museum.

How AI Drives Innovation in Healthcare

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Photo by National Cancer Institute on Unsplash

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Artificial intelligence (AI) is revolutionizing the healthcare industry by enhancing decision-making capabilities, improving quality of care, and reducing costs.

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