As Quality Digest’s Ryan Day writes in his article “Embracing Work-From-Home: Insights for employers” the recent shelter-in-place orders have made work-from-home the new normal, and some organizations are struggling with the transition to working as a remote team. But there are companies that have been doing so for quite some time, and we can benefit from their experience.

Here are some tips that you can find in Ryan’s article and his interview with Eric Doster, CEO of Dozuki, and Jennifer Dennard, COO of Range. They have been working within remote teams for years.

We look at several interesting articles on Covid-19 that Quality Digest has run in the past few weeks.

"Tracking Covid-19" series by Don Wheeler, Al Phadt, and Kathryn Whyte.
A look at Covid-19 using a semilog chart.

"Break the Curve and Keep It Broken" by Bill Levinson
A mathy look at R-naught and the impact of various mitigations on Covid-19

"Four Ways Companies Can Support Their Workers During the Coronavirus Crisis" by Paula Caligiuri and Helen De Cieri from The Conversation.
Four research-backed ways companies can promote employees' health and well-being during this crisis.

IAF CertSearch

Over the years there have been many attempts to create a database of companies registered to ISO management systems. All of them eventually gave up on the effort.

Well, the database is back and is now spearheaded by the International Accreditation Forum. We talk to Grant Ramaley, Director of Regulatory Affairs for Aseptico Inc., and Nigel Johnston, Founder & CEO of QualityTrade.com, Developer for IAF CertSearch.

IAF CertSearch - global certification database 
Intro video
Youtube channel 
IAF (International Accreditation Forum)

Digital manufacturing helps mitigate supply chain disruptions

How has Covid-19 impacted the supply chain, particularly if you do business in China? How can digital manufacturing help mitigate supply chain issues? We talk to Jennifer Grant of HAIZOL, a contract manufacturer based in China, to find out.

How to make the digital transformation

Digital platforms hold the promise of providing a single source of truth for collecting, analyzing, and sharing data across the organization. Sounds easy, but…. We talk to Nicole Radziwill, senior VP of quality and strategy at Ultranauts.

Webinar: Making Digital Transformation Work for You
On-demand recording from March 17, 2020 webinar

Book: Connected, Intelligent, Automated: The Definitive Guide to Digital Transformation and Quality 4.0, by Nicole Radziwill

Is ISO 9001 certification worth it?

Is there value in ISO 9001 certification? It depends. In some cases, you have to get certain certifications either because your customer requires it or because it helps you meet some regulatory requirement. Some people see value strictly for marketing purposes. And for others, along with all that, is the value that the process itself brings to the company. We talk to Nimit Patel, president of Hydraulic Manifolds USA, to get some answers straight from someone who has gone through the journey.

Sometimes in the pressure to show results—financial, production, quality improvements or whatever—we look for quick fixes rather than long-term strategies. And while these might look great and give stakeholders instant gratification, they may undermine what a company is trying to accomplish in the long term.

We talk to Greg Milano, author of Curing Corporate Short-Termism: Future Growth vs. Current Earnings.

Marcia Reynolds, President of Covisioning, and author of The Discomfort Zone, discusses how to deal with people who nonverbally communicate their displeasure.

Book: The Discomfort Zone

Book: Coach the Person, Not the Problem: A Guide to Using Reflective Inquiry