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This Week in Quality Digest Live
Customer Care Features
Tom Taormina
Champion business success and avoid risk
Annette Franz
It’s all about weaving them into your company culture
Dallas Crawford
Machine learning algorithms are the ‘robots’ in the pricing process
James J. Kline
A sound quality management foundation exists in local government
The Un-Comfort Zone With Robert Wilson
You can’t stop change; all you can do is prepare

More Features

Customer Care News
Good quality is adding an average of 11 percent to organizations’ revenue growth
Chick-fil-A leads; Chipotle Mexican Grill stabilizes
Consolidated Edison posts large gain; patient satisfaction is stable
Partnership for a Cleaner Environment (PACE) program has grown to more than 40 suppliers in 40 countries
Trader Joe’s tops supermarkets; Home Depot overtakes Lowe’s
TVs and video players lead the pack, with internet services at the bottom
AIAG’s director of corporate responsibility comments on impact of new ethics language in upcoming IATF 16949
Good news for Detroit
The Baldrige Criteria for Performance Excellence can help

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Women in Metrology

Video Information

If you are a woman with an interest in technology...

We'll talk with Rina Molari-Korgel, a woman who has spent years as a 3D portable metrology specialist not only within manufacturing settings, but in some very interesting field settings as well.

CMSC Women in Metrology information

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