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This Week in Quality Digest Live
Customer Care Features
Alixandra Barasch
The key is keeping them alive
Elizabeth Gasiorowski Denis
An inclusive approach to designing products and services guarantees accessibility to as many consumers as possible
Tamara Sheldon
EV subsidies are poorly designed, but simple changes could make them more effective and equitable
Kate Zabriskie
Leaders who engage don’t do so by accident or without work
Kevin Ketels
The baby formula industry was primed for disaster long before a key factory closed down

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Customer Care News
Now is not the time to skip critical factory audits and supply chain assessments
EPM service provider excels in helping customers work with EPM products
Extends focus on data-driven explainability and adds customizability
Covid-19 has taken a toll but also stimulated positive change
An early warning system lets Arctic people know when bears approach
Partnership embeds quality assurance at every stage of the product life cycle, enables agile product introduction
Both quality professionals and their business leaders agree that openness and communication is essential to moving forward
Good quality is adding an average of 11 percent to organizations’ revenue growth
Chick-fil-A leads; Chipotle Mexican Grill stabilizes

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OroCommerce: an Ecommerce Platform Built for Business

Video Information

You might think that buyers' and sellers' expectations for an ecommerce platform would be the same regardless of whether it was for B2B or B2C. But that isn’t true. What a business needs from an ecommerce platform is not always the same as what a consumer needs.

To deliver the best B2B ecommerce experience for business clients, a platform must be designed with business in mind. We speak with Yoav Kutner, co-founder of Oro Inc.

 
 

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