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This Week in Quality Digest Live
Customer Care Features
Taran March @ Quality Digest
Designing good habits into laboratory work tools
Nate Burke
Today’s consumers are incredibly switched on when it comes to buying from sustainable brands
Clare Naden
Yesterday’s maps and travel agents have been replaced by technology
Christoph Senn
Five executive archetypes, each with pros and cons
Dawn Bailey
Greater Baltimore Medical Center integrated leadership, redesigned care, and continually monitors community needs

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Customer Care News
Both quality professionals and their business leaders agree that openness and communication is essential to moving forward
Good quality is adding an average of 11 percent to organizations’ revenue growth
Chick-fil-A leads; Chipotle Mexican Grill stabilizes
Consolidated Edison posts large gain; patient satisfaction is stable
Partnership for a Cleaner Environment (PACE) program has grown to more than 40 suppliers in 40 countries
Trader Joe’s tops supermarkets; Home Depot overtakes Lowe’s
TVs and video players lead the pack, with internet services at the bottom
AIAG’s director of corporate responsibility comments on impact of new ethics language in upcoming IATF 16949
Good news for Detroit

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OroCommerce: an Ecommerce Platform Built for Business

Video Information

You might think that buyers' and sellers' expectations for an ecommerce platform would be the same regardless of whether it was for B2B or B2C. But that isn’t true. What a business needs from an ecommerce platform is not always the same as what a consumer needs.

To deliver the best B2B ecommerce experience for business clients, a platform must be designed with business in mind. We speak with Yoav Kutner, co-founder of Oro Inc.

 
 

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