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Word-of-Mouth Marketing: How to Radically Boost Success

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A recent family biking vacation in the Dolomites region of Italy had my family and I all swept up in the charms of Northern Italy.

How Colleges Can Help Students Out-Compete Robots

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There’s a lot of anxiety out there about robots gobbling up our jobs. One oft-cited Oxford University study predicts that up to 47 percent of U.S.

Seven Strategies to Manage a Micro-Manager

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If you work long enough, you will have a micro-managing boss or two. These bosses think they know your job better than you do. Maybe they had your job before they got promoted to management.

Millennials Drive an Urgent Quality Gap

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Credit: Steve Bowbrick

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A hot topic of conversation for many B2B industrial companies is the talent and skills gap due to the generational shift in the workforce from baby boomers to millennials.

Toyota Kata: A Lean Strategy for Keeping Up With the Pace of Change

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‘Why are our changeovers taking so long?”

How Firms Can Nurture Internal Thought Leaders

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Is your enterprise dominated by passive thinking and prescribed routines? Or is it one that generates fresh thinking and unlocks insights into the future?

How to Convert ANSI/ASQ Z1.4 Sampling Plans Into Narrow-Limit Gauging Plans

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Anthony Chirico1 describes how narrow-limit gauging (NLG, aka compressed limit plans) can reduce enormously the required sample size, and therefore the inspection cost, of a traditional attribute sampling plan.

Bad Bosses: Dealing With Abusive Supervisors

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More than a decade has passed, but Mary Mawritz can still hear metal-tipped tassels flapping against leather loafers—the signature sound of her boss roaming the halls of his real estate company.

Teach Kids to Think As They Read, and Revise What They Write

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Once students learn how to sound out words, reading is easy. They can speak the words they see. But whether they understand them is a different question entirely. Reading comprehension is complicated.

The Cure for the Loneliness of Command

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Recently, I was listening to the CFO of a large industrial firm who complained nonstop about her CEO. At the start of his tenure, the CEO regularly interacted with his top team but now seemed to spend most of his time brooding in his office.

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