In 2011, we started talking with top B2B executives about their engagement with their firm’s major customers in the aftermath of the financial crisis. The vast majority told us that they were very involved, to great effect.

People often associate the term “data literacy” with mastering a litany of technical skills: SQL for data querying, Python for data analysis, and Tableau for data visualization, to name a few.

As businesses increasingly adopt AI-driven decision making, experts agree that the most interesting questions are not about whether humans can beat machines or vice versa,

First published June 29, 2021, on MIT News.

Wharton professor G.

We need instant adaptability to the new skill sets in the unknown future of work. The Covid-19 pandemic is a prime example of how change is accelerating and requiring us to adapt quickly.

In 2020, MESA, a small business in Oklahoma, became to date the first and only three-time Baldrige Award recipient.

If you’ve watched Grey’s Anatomy, then you’ve gotten a peek into the complex hierarchies that rule a hospital.

When Wharton management professor Adam Grant sat down to write his new book, Think Again: The Power of Knowing What You Don’t Know (Virgin Digital, 2021), he wanted to make the case fo

With big data and artificial intelligence (AI) transforming business, it’s almost certain that every executive will need to leverage these technologies at some point to advance their organization—and their career.