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Realizing the Blazing Potential of Promising Workforce Programs

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I remember well when the phrase “a thousand points of light” entered regular usage. Popularized by President George H.W. Bush, the phrase referred to individuals and organizations that provide valuable and even lifesaving work in communities around the country.

Which Came First, a Poorly Performing Employee or an Irate Boss?

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Managers may mistreat employees who perform poorly because they assume their behavior results from a lack of diligence rather than other factors, according to research we published in September 2021.

How to Deal With Workplace Harassment Effectively

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It has been more than five decades since Title VII of the Civil Rights Act of 1964 was enacted to outlaw harassment and discrimination against workers in American workplaces.

Editorial Quality Assurance the Old-Time Way

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Linotype operators banging out newspaper stories at the Chicago Defender in 1941.

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As a late Boomer, I can say my particular age group is better positioned than any to marvel at and bemoan what’s become of journalism and publishing in the last 40 years.

Upskilling Remote and Hybrid Employees

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“Buzzy Thingy Label” Credit: Robert Fornal

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The future of work—of hybrid and fully remote workers—will require upskilling of employees for organizations that wish to succeed in the post-Covid world.

How to Have More Successful Conversations

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Negotiating a salary increase or a job promotion ranks high on the list of hard conversations to have at work, and it doesn’t get any easier without a plan.

Senior Leaders As Chief Reframing Officers

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Not every CEO can be the next Steve Jobs, constantly conjuring up game-changing new ideas and revolutionary products. But what all CEOs and senior leaders can be are champions for innovation within their own organizations.

‘Tech for Good’ Needs a ‘Good Tech’ Approach

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Technology has always been a double-edged sword. While it’s been a major force for progress, it has also been abused and caused harm. From water power to Fordism, history shows that technology is neither good nor bad by itself.

Manage Hybrid and Remote Teams Through Revised Performance Evaluations

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The pandemic forced leaders to reconcile with the need for effective hybrid and remote team management strategies, including in performance evaluations.

Giving Feedback That Works

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Most managers dread giving feedback. Offering a blend of praise and criticism is supposed to help your team members do more of what they’re good at and improve in areas where they’ve missed the mark. But research shows it rarely works that way.

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