Effective complaint handling is fundamental to life-sciences quality management, with implications for operations, product design, risk management, and more.

Siemens-Mobility’s factory in Graz, Austria, is a development center and manufacturing plant for high-tech bogies, an important component of the global rail vehicle industry.

It’s time for U.S. manufacturers to focus on productivity or they will lose their long-term advantage. Productivity is fundamentally about increasing output rather than decreasing costs and inputs while output remains static.

Twice in the last week I’ve heard about “idiot bosses.” Being the inquisitive guy I am, I probed for the root cause of such comments. Rather than simply asking what the cause is, I decided to address the symptoms first.

Pratt Miller was founded in 1989 by Gary Pratt and Jim Miller. Their aim was to create a world-class engineering company that could take automotive-based programs all the way from concept to reality.

A new study from the University of Birmingham has found that managers have developed a mo

The year is 2033: The owner of a planned high-rise in a big city is looking to build prefabricated modules with recyclable, low-carbon materials.

As part of last year’s Masters Summit, hosted by the quality software specialists at MasterControl, Jeff Dewar, Quality Digest’s publisher, approached a few attendees for some candid comments.

Graphene and related 2D materials (GR2Ms) could help reduce greenhouse gas emissions from the production of advanced materials.

Enterprise resource planning (ERP), product life cycle management (PLM), and customer relationship management (CRM) systems were transformative when they were first developed.