Rather than rebounding in 2022, economic conditions in the United Kingdom have deteriorated. Forecasts for growth in 2022 and the year after have been cut dramatically.

Quality management is essential to the growth and performance of any organization. It’s a valuable resource in the effort to ensure that products and services satisfy the highest quality requirements and deliver positive customer results.

Welcome to the season that many leaders face with more than a little trepidation: midyear reviews.

Gemba walks are an essential tool to understand the challenges of your manufacturing frontline. Each manufacturing facility is unique.

This morning my favorite local morning news program had an interesting segment on new slang words and what they mean.

Imagine that your medical device malfunctioned during patient use. Do you know whether quality assurance or quality control is responsible?

A vulnerable spot in global commerce is the supply chain: It enables technology developers and vendors to create and deliver innovative products but can leave businesses, their finished wares, and ultimately their consumers open to cyberattacks.

I remember well when the phrase “a thousand points of light” entered regular usage. Popularized by President George H.W. Bush, the phrase referred to individuals and organizations that provide valuable and even lifesaving work in communities around the country.

Cybercrime is on the rise. And as we move deeper into the digital age, the era of the so-called Fourth Industrial Revolution, it’s also growing more sophisticated and severe, with serious consequences.