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Where Quality Management, Marketing, and Customer Service Intersect

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Photo from Storyblocks.

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Many marketing professionals are drawn to their field because they consider themselves more right-brained (creative) than left-brained (analytical).

New Atom-Based Thermometer Measures Temperature More Accurately

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By monitoring how giant Rydberg atoms interact with heat in their environment, Noah Schlossberger and colleagues can measure temperature with remarkable accuracy. Credit: R. Jacobson/NIST

 

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Scientists at the National Institute of Standards and Technology (NIST) have created a new thermometer using atoms boosted to such high energy levels that they are 1,000 times larger than normal.

<span class="overline">Book Review</span><br><em>Is Quality Just a Word We Use?</em>

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Explore the history, flaws, and ins and outs of quality management. Photo by David Lezcano on Unsplash

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In the ever-changing landscape of business management, the concept of quality has undergone significant transformations.

Don’t Confuse Ambition With Effective Leadership

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Easy, tiger! Highly ambitious people are more likely to believe they have above-average leadership abilities. Photo by Anton Darius on Unsplash.

 

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There’s an old saw—cribbed from Plato and popularized by Douglas Adams—that those most interested in leading others are least suited to the task.

Hybrid and Remote Team Management

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Photo by Christina @ wocintechchat.com on Unsplash

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The pandemic forced leaders to reconcile with the need for effective hybrid and remote team management strategies, including performance evaluations.

The Ins and Outs of Recruiting Ideal Candidates

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Photo by Chris Montgomery on Unsplash

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Businesses today have more options than ever before regarding where and how they recruit new talent. Thanks to new technologies and a general shift in working cultures, organizations can now access a much wider talent pool when hiring full-time remote employees.

Laying the Perfect Wood Floor

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Credit: Scheucher Holzindustrie GmbH

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It creates a warm and inviting atmosphere. Its natural grain and color tones have a lively effect and add character to a room. We are talking about classic wood flooring—usually laminate, and optionally with a click system for easy installation.

How Will the Workplace Change in 2025?

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Photo by Wonderlane on Unsplash

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Wharton management professor Peter Cappelli is routinely asked to predict the future of work.

Apply Automation

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The U.S. Food and Drug Administration’s inspections and subsequent actions all come down to product quality. Quality system failures result in noncompliances that FDA inspectors target during their inspections.

Optimizing Production Efficiency

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Photo by Cemrecan Yurtman on Unsplash

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Paul was sitting in his office staring at production numbers from the past quarter. Despite having a great team, strong customer demand, and state-of-the-art equipment, the factory’s performance wasn’t meeting expectations.

Pagination

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