Operations Article

Alison Hawke’s picture

By: Alison Hawke

Historically, quality in a process was something that was done at the end of the line. You inspected your widget once it was made, and if it had flaws, you fixed it or threw it out.

As in many modern manufacturing environments, quality in software has become a process you do from start to finish. Moving from that end-of-line quality control mindset to a more user-focused, whole-team quality advocacy helps deliver a better product where quality is baked in from the start, and part of the job of all roles on a software team.

Mike Richman’s picture

By: Mike Richman

I recently sat down with Doug Fair, the chief operating officer of InfinityQS, for a discussion about the uses (and sometimes, the misuses) of industrial statistical analysis. Ours was a lengthy conversation, so we’re splitting the account into two parts. In this installment, we cover data gluttony and the power of sampling. In part 2, coming up in October, Fair and I will compare and contrast a pair of interesting case studies and consider what manufacturers are missing when they fail to consider the data obtained from in-spec processes.

By: Jeanita Pritchett

Science, technology, engineering and math (STEM) career outreach programs play a pivotal role in shaping the capabilities and makeup of the future workforce. Generally speaking, “STEM outreach” involves organizing events, both in and out of school, where we can encourage and inspire young people to consider pursuing careers in STEM by improving awareness and building STEM literacy.

Stanford News Service’s picture

By: Stanford News Service

Team leaders often focus on product details. Founders obsess over fonts. Sales managers fixate on tough-to-wrangle customers and shop owners on the minutia of shelf displays. Yet, all too often, virtually no attention is given to the fundamental driver of business success: team dynamics.

Behind every choice in a startup, behind every client relationship, and behind the atmosphere of every retail shop sit teams that determine whether or not a product—or even a whole company—makes it.

Laurel Thoennes @ Quality Digest’s picture

By: Laurel Thoennes @ Quality Digest

In the foreword of Mark Graban’s book, Measures of Success: React Less, Lead Better, Improve More (Constancy Inc., 2018), renowned statistician, Donald J. Wheeler, writes about Graban: “He has created a guide for using and understanding the data that surround us every day.

Knowledge at Wharton’s picture

By: Knowledge at Wharton

‘How is it that in the middle of a relatively small town of about 125,000 people in Minnesota, you’ve got the No. 1-rated healthcare system probably in the world?”

Jack Dunigan’s picture

By: Jack Dunigan

Do you know the one thing you can do to light the fire of motivation, energy, creativity, and self-propelled action in your employees?

The discovery of gold in Northern California lit off a tidal wave of prospectors, who came by the thousands to find their share of wealth. A very small number actually made any money prospecting for gold.

But lots of people did very, very well during the gold rush... and they never dug one tunnel, never sloshed one pan in a stream, never staked one claim. They only picked up a shovel to sell it.

Bill Bellows’s picture

By: Bill Bellows

In February 1990, W. Edwards Deming traveled to Western Connecticut State University (WCSU) in Danbury, Connecticut, to deliver three lectures: an afternoon session with students, immediately followed by one with faculty and staff of the business school, followed by an evening lecture open to the general public.

Suzanne McCormack’s picture

By: Suzanne McCormack

When it comes to manufacturing, details are crucial. Every part of your product design is meticulously strategized, and quality control is integrated through the entire manufacturing process to guarantee the final product is exactly how it was intended. When the details are so vital, you don’t want to take any chances with your data. By integrating a document management system into your processes, the quality control process can be streamlined in a number of ways.

Rob Matheson’s picture

By: Rob Matheson

A novel encryption method devised by MIT researchers secures data used in online neural networks, without dramatically slowing their runtimes. This approach holds promise for using cloud-based neural networks for medical-image analysis and other applications that use sensitive data.

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