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Do You Have an Organizational Purpose, or Is It Mere Propaganda?

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In a recent blog of mine about CEO challenges and opportunities in 2022, the

Migrating Your QMS From Paper to AI

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Every company wants to succeed, but not all can say they meet the current requirements to do that. More than a focus on capital, business plans, or staff, a successful business in 2022 must operate digitally.

Avoiding Modern-Day Vaporware and Other Product Launch Mishaps

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In 1982, when asked about the state of the company’s Xenix operating system, a Microsoft engineer reportedly called it “vaporware“ to indicate that the operating system had really not

Educators Can Help Make STEM Fields Diverse

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Jen, a student I taught early in my career, stood head-and-shoulders above her peers academically. I learned she had started off as an engineering major but switched over to psychology. I was surprised and curious.

Combining Digitalization and Service Excellence Is a Win-Win

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The ISO Foresight Trend Report highlights global trends across multiple industries that will shape strategic decision making for a better future.

How Lego Bricks Shaped My Career at NIST

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I am 100 percent a millennial (lol), which—according to the Merriam-Webster dictionary—

Can the US Embrace a Four-Day Workweek?

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When Wharton management professor Matthew Bidwell first came to the U.S. from England in the 1990s, he was struck by the dogged American work ethic.

When It Comes to Communication From the Top, Less Isn’t More

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A boss who overloads you with information may be frustrating, but one who leaves you in the dark may come off as uncaring.

America Is in the Middle of a Labor Mobilization Moment

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Labor Day 2022 came smack-bang in the middle of what is increasingly looking like a pivotal year in the history of American unions.

We Are Working From Home (Again)

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Telstra and Westpac are the latest companies to encourage staff to work from

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