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Use a Scorecard to Evaluate People More Fairly

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Like most of us, lawyers think they can be impartial when they rate other people’s work. “They say, ‘Who writes a brief doesn’t matter.

Building on a Revolution in Work

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"Must work harder!" Credit: Mark Dyer

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In recent years, pretty much every assumption about how, where, and when we work has been upended. But I believe we’re still at just the beginning of a revolution in hybrid work.

Butter, Garage Doors, and SUVs: Why Shortages Remain Common

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Want a new car? You may have to wait as long as six months, depending on the model you order. Looking for a spicy condiment?

‘95 Theses’ on Kaizen Events and the TPS

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Once again I’m going through old files. Looking back at my notes from 2005, I believe I was thinking about nailing these points to a church door somewhere in the company.

Preventing Burnout: How to Utilize the Demand-Control-Support Model

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Photo by Olena Kamenetska on Unsplash
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Even before the pandemic, burnout was labeled as an epidemic. It’s the persistent work-related stress that’s exhausting and impairing.

ASQE CEO Discusses ASQ’s New Trade Organization

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In this third installment of our five-part series, we talk with Jim Templin, CEO of ASQE.

Three Great Ways to Retrain Your Workers for the Automated Future

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Automation provides opportunities for new, more efficient workflows and better resource use in manufacturing. Despite a long history of fears concerning job losses brought on by automation, these anxieties aren’t typically reflected in reality.

Two Weeks Resolving a Defect, or...

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It’s a conundrum that faces everyone who operates a manufacturing or service business: Most are unaware of the dire consequences of a defect reaching a customer until a process server hands them a lawsuit. By then it’s too late.

Cybersecurity: A Critical Component of Industry 4.0 Implementation

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In an earlier article in this series, “Cybersecurity and Industry 4.0: What You Need to Know,” we discussed the four aspects of Industry 4.0: cyber-p

Transform Employees to Emergency Responders in Three Easy Steps

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Responding to disasters is one of the most important activities that employees can be asked to grapple with.

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