There’s an old saying in regulated industries: If it isn’t documented, it didn’t happen.

For professor Elsa Olivetti, tackling a problem as large and complex as climate change requires not only lab research but also understanding the systems of production that power the global economy.

Anyone who has ever seen a crew team rowing down the river has likely wondered why one person is a passenger and everyone else in the boat is rowing like mad. It would seem the coxswain has the easiest job in the boat.

Calibration is essential in almost every facet of industrial processes. The calibration process verifies test instrument accuracy by comparison with recognized standards, and measurement validity hinges on one crucial concept: traceability.

Why are some pro sports teams perennial contenders while others can’t seem to get out of the cellar? Great players are essential, but that’s not enough. Often, the unheralded MVPs of a successful team are people who wear suits, not uniforms, to work.

Nothing annoys me more than being told how to do something. It’s OK to have an opinion, but to position oneself as having the authority of an expert and tell others the right and wrong way to do something is a slippery slope.

Dealing with troubling workplace environments can be difficult. It’s not always clear what the deeper issue is, and the friction and conflict that breeds can be tough to reverse.

In the workplace, we are often in a semidependent state. We seek approval and guidance from colleagues and superiors, all while hiding our deepest vulnerabilities. 

In the quest for groundbreaking solutions, businesses actively seek a wide range of distinct ideas. However, the suggestions they receive—whether from employees or external contributors—eventually end up being quite similar. Why does this happen?

As the growth in fulfillment warehouses, e-commerce, and third-party logistics skyrockets, and unique customer demands evolve, more companies are exploring the concept of dark warehouses—fully automated, “lights-out” facilities that use intelligent, interconnected de