I once had to give an employee constructive feedback about being too impatient, irritable, and unmotivated at work. He shrugged, apparently unwilling to acknowledge the problem.

Formal complaint management is a requirement in regulated industries such as medical device and pharmaceuticals under U.S. Food and Drug Administration (FDA) and other international regulations.

As remote workers, we have more freedom than ever before. This means we must learn how to make personal accountability in virtual teams work for us. We must understand what drives our success, and use that knowledge to drive our own growth.

Managers who establish clear expectations and rules that are communicated to team members find it easier to deal with employees when they violate those rules.

As a manufacturer, you understand that supply chain disruptions happen all the time. What you don’t know is when or how they will affect your operation and business.

ISO 9001 has begun its revision process. In the next few months, all eyes will be riveted on that arena as everyone seeks to anticipate the changes and what they’ll augur for their own quality management systems. The attention is not undeserved.

The manufacturing sector has always played a crucial role in the economy. But our industry has been grappling with a notable shortage of labor in recent years. 

Have you seen the headlines about the

Generative AI took the world by storm in 2023, from the classroom to the film studio, and the writer’s bench to the White House.

Mergers have become the norm in the telco sector recently: Far EasTone and Asia Pacific Telecom in Taiwan in 2022, True and DTAC in Thailand, as well as Celcom and Digi in Malaysia both in 2023.