Management Article

Multiple Authors
By: Morgan Ryan Frank, Iyad Rahwan

How do workers move up the corporate ladder, and how can they maximize their career mobility?

Chad Kymal’s picture

By: Chad Kymal

There is a proliferation of management system standards and requirements globally. These management system standards are either customer or industry mandated. Many standards are becoming a requirement for doing business.

Ryan E. Day’s picture

By: Ryan E. Day

‘In God we trust; all others bring data.” “Follow the data.” “Let the data talk.” Nice clichés, but there’s one problem... data can’t talk. In fact, data don’t say a darn thing. Data are bits of raw information. If you want to reduce product variation, improve your manufacturing processes, and increase profits, you need to interrogate and analyze your data.

Ryan E. Day’s picture

By: Ryan E. Day

Factory and industrial inspections are the backbones of robust quality assurance programs. Inspection is also an integral part of machine system installation and maintenance, as well as in-situ repairs and retrofits. This is why highly competent individuals who understand the metrology methods of industrial inspection are worth their weight in gold. What can such an individual do when there is a glaring need for his expertise? Do as Damian Josefsberg did in 2003: With a smile and a handshake, he started his own metrology services company.

Multiple Authors
By: Mark Miller, Lucas Conley

Recently, General Electric—the last remaining member of the Dow Jones Industrial Average’s original 1896 index—was removed from the world’s most prestigious equity benchmark. News of the venerable brand’s dismissal from the Dow, the index of 30 large, publicly traded U.S. brands reflecting the health of the financial markets, was somber but not entirely surprising.

Quy Huy’s picture

By: Quy Huy

Innovation is the No. 1 priority of today’s CEOs. They correctly perceive that the fast-turning treadmill of disruption topples organizations that stand still. The only sure-fire way to stay on top is to consistently introduce products and services that provide unique, superior value and defy expectations.

So why are there so few consistently innovative organizations? And when the innovative spark does appear, why does it so often fail to ignite and sustain itself?

AssurX’s picture

By: AssurX

Proposed in 2012 and now in effect, the general data protection regulation (GDPR) is the newest landmark of data protection legislation. GDPR compliance legislation is designed to better protect personal data of individuals in the European Union (EU) by making companies more accountable for how they collect, use, share, and store data.

Marc Le Menestrel’s picture

By: Marc Le Menestrel

Let’s say a store has been selling large snow shovels for $15. The morning after a major snowstorm, the store raises its price to $20. Is this acceptable?

Nikon Metrology Inc.’s picture

By: Nikon Metrology Inc.

A recent interview with Tadashi Nakayama, Nikon’s corporate vice president, provides insight into the strategy of the firm’s Industrial Metrology Business Unit, of which he is deputy general manager. In particular, he explained the company’s strategic focus on Quality 4.0, where digital, automated, and connected inspection enable complete process control from design all the way through to manufacture.

The core elements of a Quality 4.0-based process are the requirement for automated measurement of key features on components, as close to real-time as possible, plus the need to acquire digital results and feed them back directly to machinery to control production automatically. In this way, the quality function drives the manufacturing process, guaranteeing the best possible products.

Digital, automated, and connected inspection drives Quality 4.0

Nikon Metrology is committed to ensuring that its measuring systems lead the field in Industry 4.0, and this policy was underlined by Nakayama. At the heart of Quality 4.0 is the interconnection of inspection and production. The goal is to enable manufacturers to produce better products at lower cost, speed up their response to changes in demand, shorten time to market, and achieve an overall greater competitiveness.

A laser radar mounted on a robot measures studs on a car body component in absolute coordinates.

“The quality function must take the lead and be the driver of the manufacturing process,” Nakayama observed. “Measurement should no longer simply be an arbiter of pass or fail, but a means of continuously monitoring and adjusting the process to ensure that every component passes. When such a policy is adopted, downtime, scrap, and costly reworking of parts become a thing of the past.”

“The quality function must take the lead and be the driver of the manufacturing process.”
—Tadashi Nakayama

Nikon intends to adopt that policy, says Nakayama. “As industry changes, Nikon Metrology will also transform itself through a constant focus on improvement and innovations. We will continue to develop metrology equipment and software to exploit technological advances to the full, and to deliver total solutions to suit customers’ specific requirements.”

He explained that the company’s strategic approach to Quality 4.0 is driving three areas: automation of inspection where possible and expedient, digitization of results, and integration of metrology data into the production line, allowing processes to be fully optimized. A Quality 4.0-based process improves efficiency and flexibility, both necessary to make companies more competitive.

Unlike Industry 3.0, which was all about mass production, Industry 4.0 includes the possibility of bringing customized goods to the market at similarly competitive prices, thus giving high-labor-cost countries a competitive edge. This cannot be achieved if products are manufactured according to Industry 3.0, where inspection is often carried out using manual gauges, after which results are recorded by hand. If parts are detected to be drifting out of tolerance, the process is tuned manually, which takes crucial time and is operator-dependent.

Inspection must be digitally integrated into the manufacturing process, so it is compatible with analysis software tools within a central database and thus able to control the process via a feedback loop. It should also be automatic if possible, although this is not always mandatory, for example, in small installations or when a factory is just starting to put quality at the center of its operation. Pragmatism and a step-by-step approach are often key when making changes in production processes.

The challenge with Quality 4.0 technology is to collect measured results in as near real-time as possible; hence, the desirability of automation to speed up the rate at which data are recorded. Additionally, automated evaluation minimizes the risk of human error when interpreting the results. Automating noncontact inspection also allows the collection of much larger amounts of data for more meaningful analysis, including trend analysis. In parallel with the flow of information on the quality of components, data from the machinery producing them are also acquired, for example, the temperature of a machine spindle or the injection pressure of a mould.

Artificial intelligence software is then employed to analyze the large amounts of information and correlate the QC data with the CAD model of the component and the machine data. In this way, it is possible to arrive at an understanding of where and why a drift from the center of a tolerance band is occurring so that it can be continuously corrected. Earlier and much better insight into production performance is the result, ensuring component accuracy, repeatability, reproducibility, and traceability, with the aim being 100-percent yield.

Quality 4.0 is happening now

Nikon Metrology has already supplied Industry 4.0-enabled QC systems to customers in Europe, Asia, and the United States. One example in the German automotive industry involves rapid, automatic measurement of the position of studs on the underbody of cars in a production line to an accuracy of 100 microns, using multiple laser radar systems. Feedback to the stud-welding robots to adjust the process is currently manual, but plans are already in place to close the loop in the near future and automate this part of the procedure as well.

A major automotive OEM in the United States has harnessed another noncontact inspection technique, Nikon Metrology’s L100 laser scanner mounted on a coordinate measuring machine (CMM), to check pre-production body-in-white panels. In the absence of the final press tooling, such pre-series panels have to be CNC-trimmed in 3D by a laser cutter. It is inspection and optimization of this final operation, previously carried out manually over a period of three days, that has been optimized by laser scanning to allow the cutter program to be updated in just four hours.

Automated CT inspection analyzes batches of connectors for geometrical deviations.

Within the automotive supply chain, electrical connectors are big business since there are an average of 2,000 connectors in every vehicle. One such manufacturer, which makes six billion plastic injection-molded connectors per year, has adopted a policy of zero-defect production. It recognizes that a faulty part can be at best an annoyance to a driver, possibly leading to costly warranty repairs or a recall program by the OEM; or at worst fatal if the connector is part of the vehicle's automatic braking system. For this application, Nikon Metrology supplied a turnkey, shop floor-inspection system with handling equipment and software that automatically loads samples into a computed tomography (CT) scanner. If a housing is out of tolerance, it is rejected and an alarm is sent to the operator, who stops and adjusts the relevant machine immediately to avoid production of scrap.

Semiconductor wafers are automatically inspected using a video measuring system with a loading mechanism.

Another example is a manufacturer of low-cost chips used to track consumer goods in smart shops. This company has closed the production/QC loop to spot and correct for process drift. Nikon Metrology supplied a total solution, including an automatic wafer handler and an iNEXIV video measuring machine that inspects glass wafers and sends the data to the plant control to keep circuit-pattern dimensions within tolerance.

Future strategy: Focus on noncontact total solutions for Quality 4.0

Nikon Metrology’s strategy during the next few years will be twofold. First, from a technical perspective, collecting digital measurement data will be paramount to enable intelligent process control systems, whether they are local or in the cloud.

The company’s core competences being brought to bear in this area, according to Nakayama, are laser scanning; X-ray, including CT, which is especially suitable for high-speed, nondestructive inspection of the interiors of additively manufactured parts; analysis and control software; and the renowned, high-quality optics of its parent group. A fifth area of expertise that contributes to reliable generation of accurate measurement data is precision mechanics, such as the drives on the company's video measuring machines and large-scale laser radar scanners.

Artificial intelligence algorithms being developed by partner companies will be used increasingly to help analyze QC data, which truly are “big data” when 2D and 3D clouds of pixels and voxels generated by noncontact inspection are involved.

Second, Nikon is increasing its focus on building even stronger relationships with customers. Few in manufacturing will have missed the trend away from a supplier simply delivering a machine and leaving the user to get on with it, although amazingly it still happens. A solution approach is essential these days, and Nikon Metrology is strengthening its offering by entering into long-term business relationships with its global customers, providing support before, during, and long after installing a new process.

Future customer relationships will be fostered to elevate these to the next level. This will involve continuous dialogue not only about all aspects of the user’s installation, but also on subjects as wide-ranging as sales, marketing, and even research and development of new products.

Editor’s note: Quality Digest will be presenting an episode of Quality Digest Live from Nikon Metrology’s booth at IMTS on Tues., Sept. 11, 2018, at 11 a.m. Pacific / 2 p.m. Eastern. During the broadcast Nikon will be demonstrating their latest hardware and how it supports their Quality 4.0 focus. Mike and Dirk will also be announcing the winner of a Nikon D3400 camera. To enter for your chance to win, simply fill out the below form; you do not need to be present to claim the camera. Be sure to stop by Nikon’s booth (No. 135060) during IMTS, Sept. 10–15, 2018, in Chicago.

Register for a chance to win a Nikon D3400 camera.

Jane Stull’s picture

By: Jane Stull

As companies seek to gain efficiencies in the workplace, provide choice for employees, and attract and retain talent, strategies involving agile working and free-address have gained traction. When our Gensler La Crosse office relocated last year, we leveraged the opportunity to support an agile workplace strategy. Although there are arguments for and against agile working, here’s what I’ve experienced firsthand.

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