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How to Become a ‘Friction Fixer’

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Emails that drone on and on. Meetings that could have been Slack messages. Memos loaded with empty jargon. We’re all familiar with friction, or what Robert I.

Nine Strategies for Effective Internal Audits

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As U.S. Supreme Court Justice Louis D. Brandeis famously wrote, “Sunlight is said to be the best of disinfectants.”

What You Need to Know About Weibull Distributions

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Over the past two months we’ve considered the properties of lognormal and gamma probability models. Both of these families contain the normal distribution as a limit.

How to Use the Turtle Diagram for Better Internal Audits

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An internal audit can be an overwhelming prospect, especially if you’re new to a company or internal auditing in general.

Gurus, Ninjas, and Losers

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Many people proclaim they are gurus, ninjas, and other silly titles. Giving yourself such a title can cause people to lose respect for you, and it can cost you credibility.

All Roads Lead to Vision for AI-Powered Industrial Processes

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The next frontier for industrial digitization and automation is the convergence of artificial intelligence (AI) and machine vision.

Consistency in Leadership

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I once had to give an employee constructive feedback about being too impatient, irritable, and unmotivated at work. He shrugged, apparently unwilling to acknowledge the problem.

The Hidden ROI of Complaint Management

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Formal complaint management is a requirement in regulated industries such as medical device and pharmaceuticals under U.S. Food and Drug Administration (FDA) and other international regulations.

How Your Leadership Philosophy Can Defuse Future Crises

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Photo by Jean-Pierre Dalbéra, Paris; Creative Commons.

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Managers who establish clear expectations and rules that are communicated to team members find it easier to deal with employees when they violate those rules.

Mapping Your Supply Chains

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As a manufacturer, you understand that supply chain disruptions happen all the time. What you don’t know is when or how they will affect your operation and business.

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