Ways to Influence Stakeholder Buy-In During the CAPA Process
How can a quality manager secure stakeholder engagement and hold individuals accountable for the quality of their work throughout the corrective and preventive
How AI Can Help Revolutionize the Patient Experience
With its roots in compassion and humanity, the healthcare sector might seem an unlikely place for artificial intelligence (AI) to play a big role.
How Leaders Turn Screwups Into Learning Opportunities
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After properly rigging an M1 tank, students use two recovery systems to extract the tank from a mud mire pit at the Ordnance School’s Vehicle Recovery Training Center. Credit: U.S. Army.
For many of us, screwing up is in our DNA. It happens. Blame Murphy if you like, but it happens. However, when this happens to someone on your team and you’re in a leadership role, the implications of a mistake can be far-reaching.
Think Harder
I once attended a presentation that Eli Goldratt gave for the Society of Manufacturing Engineers.
To Survive Sustained Change, Start Rehearsing
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Plan your next move with flexibility and regular rehearsals. Photo by Egor Myznik on Unsplash
In the near future, significant and unpredictable external factors may combine to challenge the global business landscape in unprecedented ways. Responding effectively to those challenges will require adaptability.
Office Confidential: Keeping Secrets at Work Can Be a Lonely Job
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Being entrusted with sensitive information can bring both stress and a sense of purpose. Credit: iStock/FangXiaNuo
A hush has fallen over the workplace. At tech startups and banks, in doctors’ offices and law firms, workers are increasingly being asked to keep secrets.
Seed Phrases Leaders Can Use to Grow Better Conversations
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You can plant the seeds for more motivation, transparency, and efficiency at work. Photo by Markus Spiske on Unsplash
Each January I head to the freezer in my basement and pull out a worn cardboard box. There are jars, envelopes, and bags filled with all kinds of seeds.
The Importance of Knowing Your Team
People often ask us how to better understand others to be a more effective leader. Can we decipher a frown or someone’s folded arms to better understand them?
Laying Siege to a New Job Using Bridges and Catapults
Moving to a new job can be scary and intimidating, with many risks inherent in making that transition. But if you think of the transition like laying siege to a fortress, you will be just fine.
Dealing With Misalignment Burnout
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Photo by Vitaly Gariev on Unsplash
The world of remote work spawned by the pandemic posed several new and unprecedented challenges as employers and employees alike reconfigured relationships and adopted new expectations for each other.