Fundamentals of Telemedicine Equipment
When a patient comes into a clinic or hospital, healthcare practitioners have all the tools at their disposal to conduct thorough examinations.
Should You Tell Your Clients Your Business Uses AI?
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Photo by Igor Omilaev on Unsplash
The use of artificial intelligence (AI) is now so widespread that it’s rare to come across a company that isn’t using it in some capacity.
Are EVs Losing on Authenticity?
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Ferruccio Lamborghini saw no need to replicate gas-powered traits in new electric vehicles, saying, “When I miss the sound and the fury, I take refuge in my garage and turn the key in the ignition of my Miura.” Photo by Ralf Roletschek, Wiki Commons; 1967 Lamborghini Miura P400.
Disclaimer: This isn’t meant to be a car review. This is an article on brand authenticity.
Hands-On Customer Service Training
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Try this exercise with your teams if you want them to really see what great customer service is. Photo by Nathan Dumlao on Unsplash
It’s all well and good to pontificate about “the customer comes first” or “deliver outstanding service,” but often it’s hard for your team members to wrap their heads around what that really means.
If They Only Knew How to Leverage the ADA to Fight RTO Mandates
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Photo by Annie Spratt on Unsplash
Many employees are unaware that they can leverage the Americans with Disabilities Act (ADA) to request work-from-home (WFH) accommodations based on mental health conditions.
Is There a Fault in Fault-Finding?
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Photo by Randy Laybourne on Unsplash
Failing to identify faults seems to be a prevalent issue nowadays, considering recent reports of quality control problems at Boeing and numerous
Trustworthy Leaders
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Photo by Jehyun Sung on Unsplash
Great Leaders Should Move to a Cubicle
Congratulations! You’ve arrived.
The Invaluable Role of Traceable Data in Aircraft
When it comes to aircraft, poorly documented dents can lead to more significant problems, potentially compromising structural integrity or performance. Dents can trap moisture and lead to corrosion. The stress they generate can initiate fatigue cracks.
Autonomy in a Social Setting
I have always been interested in the idea of autonomy in a social setting. In this article, I’m looking at autonomy in a social setting—such as an organization—from a cybernetics viewpoint. I’ll lean on the ideas of Heinz von Foerster and Stafford Beer.
