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When Foreign Firms Are No Longer Welcome

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Pulling out of a country is an expensive proposition for a multinational firm, but it is sometimes required for the corporate bottom line. If the host country changes laws or even expropriates a subsidiary, it is often time to leave or divest.

Keeping Pace With Evolving Technologies

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Robust vs. Robot Learning

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Credit: Pixabay
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Don’t Just Set Smart Goals; Set the Right Goals

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Reflections on Customer Experience in the 21st Century

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Is it just me, or does it seem like businesses are actually trying to outdo each other in poor customer experience? Now, I don’t want to be misunderstood, so let me be as clear as I can.

Productivity Hacking in Quality Management

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A successful quality management system: It takes a village
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A Perspective of the Manufacturing Future,<br> Part 4

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Three Reminders for a New Year

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Seven Strategies for B2B Customer Retention

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Credit: mikeg44311

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Question the Consensus of Experts

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A consensus of experts, either one or many, can be a problem
Photo: Pete Prodoehl

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Whether predicting demand for a product or forecasting spot prices for a resource or currency, we invariably seek out subjective opinions—expert viewpoints—to assist in the information-gathering process in order to make informed decisions.

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