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<em>Muda</em> at the Market

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Placing hundreds of sales tags can be a time-consuming morale killer for workers.
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How Speeding Up Payments to Small Businesses Creates Jobs

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Even small improvements in cash collection can have large, direct effects on hiring.
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Common Words With Precise Statistical Meanings

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Advancing in Your Ideal Career

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Staying Ahead of the Competition

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Image courtesy of vigdor
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Does Your Service Have a Preview and a Souvenir?

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EDGE Certification: Make Your Workplace Bias-Free

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Sponsored Content

Inside Quality Digest Live for Jan. 27, 2017

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Amazon Go combines online and brick and mortar shopping using innovative technology
Credit: theverge.com.

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In case you missed it, last week’s Quality Digest Live contained some great articles and discussion between myself and my co-host, Quality Digest publisher in chief Mike Richman. In the show, we covered:

Kaizen Revisited

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Here is an article I wrote 10 years ago, recently resurrected from the lost letter file. I can’t remember why I wrote it or for whom. Originally titled, “What is Kaizen?” the article still resonates with me as I hope it will with you.

Truth

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We tend to believe only what we experience, which often is not the entire picture
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My wife, Carole, just gave me a shirt emblazoned with, “The good thing about science is that it’s true whether or not you believe in it.” It reminded me of an important phenomenon that has been lately grabbing my attention.

Pagination

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