To effectively solve problems, you must first understand the question being asked and why it’s important to your stakeholder. Without clarity on why your stakeholder cares, the recommendation you generate might be useless.

Fear. Anxiety. Stress. Anger. Not exactly the emotions we’re hoping to invoke in our employees, right? Not exactly the key to motivational management, anyway.

In our Feb. 23, 2018, episode of QDL, we considered if writing a novel makes you a better CEO, patents and innovation, and if should you blindly trust academic studies. Plus, we threw in cost of quality... just because.