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The Costs and Benefits of Supply Chain Transparency

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For the past decade, policymakers and nongovernmental organizations have pushed for greater transparency in supply chains, with the goal of encouraging more responsible sourcing practices.

A Better Model for Business Insurance

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This story was originally published by MIT News.

Should Quality Professionals Be Worried About the New Covid Strains?

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Should quality professionals be worried about the new Covid strains originating in the United Kingdom, South Africa,

What’s the Secret to a Great Customer Experience?

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I’ll keep today’s article simple—and fun. Bob Farrell, founder of Farrell’s Ice Cream Parlors, shared the secret to a great customer experience in 1973 (yes, almost 50 years ago!), when he develope

Competition for Risk Assessment Increases

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Ever since the International Organization for Standardization (ISO) included risk-based thinking in ISO 9001:2015, an idea has arisen among some in the quality profession that quality managers can move into the risk management arena without any competition from other

Five Vulnerabilities Attackers Leveraged Most in 2020

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According to Gartner, 99 percent of the vulnerabilities exploited in 2020 have been ones known about by security and IT professiona

Hold the Emoji and Other Tips for Successful Email Negotiations

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When your own inbox is overflowing with unread messages, it may not seem like the best tactic, but with the right approach, email can be a powerful negotiation tool, not least in the B2B realm.

Facilities Shaping the Future of Manufacturing

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The future of advanced manufacturing in the United States is being built at innovative facilities that enable experimentation in process and product development.

Why Customers Dump You and How to Avoid Risk-Taking Mistakes

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Do any of these sound familiar?

The Rise of the ‘Smart’ Manufacturer

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The ongoing global Covid-19 pandemic has forced companies of all types to rapidly update policies and procedures governing how they share information in response to a world that is constantly changing around them.

Pagination

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