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Why We Should Replace the Term ‘Quality’ With ‘Value’

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"Life Time Warranty, Plate 2" Credit: Thomas Hawk

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This article contends that we should replace “quality” with “value” to address an enormous array of previously unaddressed risks and opportunities.

The Modus Guide to a Stress-Free Workday

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Stress is a natural physical and mental reaction to life experiences. In fact, for short periods of time, it is actually valuable to us.

My First Lesson

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Just a little over a year ago we lost Hajime Oba, one of the great pioneers of Toyota Production System (TPS) learning in the United States.

How the Crisis in Container Ships Could Ruin Christmas

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Ningbo-Zhousan may not exactly be a household name, but find something in your house made in China, and it’s quite likely it was delivered from there.

Shaping Shipping

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Ever since people could tie logs together to form rafts and use them to transport goods by water, seaborne trade has flourished and grown.

Health Apps Track Vital Stats, But Doctors Aren’t Using the Data

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Health-tracking devices and apps are becoming part of everyday life.

Inner-City Hospital Inspires a Healthy Community With Rhythm

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The spirit of service—for a small clinic started in 1913 to provide free care to Los Angeles (LA)—lives today in the servant-leader aspirations of 2019 Baldrige Award recipient Ad

Rethinking Factories of the Future

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‘This government is obsessed with skilling up our population,” said Boris Johnson in his recent speech on “leveling up.” There’s still a

The Exercise Every Team Needs

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Value stream mapping is a team exercise, it’s collaborative, enlightening, and the foundation for professionalism.

Automatic Photo Portal Documents Intralogistics Processes

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Due to digitalization in Industry 4.0, internal logistics is subject to constant change. Internal traceability—i.e., tracking goods in the warehouse or production facility—increasingly plays a key role.

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