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Lean Lessons From Covid

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You may recognize the following quote from Friedrich Nietzsche, or more recently from Kelly Clarkson: “What doesn’t kill you makes you stronger.” I’ve thought about this often during the last 22 months in context of the horrible pandemic and, more parochially, in rel

The Ghost of Quality Future

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I’m a chemical engineer. The fundamentals of the chemical engineering profession were laid down 150 years ago by Osborne Reynolds.

Smashed Cars, Burnt Trees, Soggy Insulation

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Communities across the U.S. Southeast and Midwest are assessing damage from the deadly and widespread tornado outbreak on Dec.

The Power of Commitment

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In 1996, the TSSC (Toyota Production System Support Center) began working with my company to create one-by-one production capability in our product assembly.

Ship Product, Not Air

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Shigeo Shingo was able to summarize entire concepts in single phrases, such as “paint parts, not air.” This meant that paint which misses parts in a spray booth constitutes wasted material and also an environmental aspect.

Mobile Workstations Can Increase Output, Quality, and Profits

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With the holidays fast approaching, manufacturers, distribution centers, and e-commerce providers are working to meet growing customer demand, while also navigating severe supply-chain disruptions and mounting labor shortages.

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Problems Happen. It’s How They’re Solved That Matters.

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Within every organization, problems or incidents arise that can affect the quality of your operations.

Why Small Manufacturers Should Consider a Manufacturing Execution System

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Manufacturers should routinely ask themselves: “How do I know what my problems are?” The old-school way to answer this question was based on having the resources to produce spreadsheets of operational data and the expertise to analyze the data and understand how to r

Redefining Hybrid Office Space to Boost Quality Employee Productivity

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Credit: Ville Miettinen

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How should organizations—including their quality departments—reshape office space to maximize productivity in the future of work? What will the new workspace—from the office to homes—look like in the future? We know it will be different.

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