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The Data-Free Graph

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Why bother to plot your data? A simple shortcut is available that will allow you to do your analysis without the data getting in the way. How do you accomplish this breakthrough? Read on.

Build Lean Into Your QMS When Converting to ISO 9001:2015

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The Capability Index Dilemma: Cpk, Ppk, or Cpm?

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Using Nonparametric Analysis to Visually Manage Durations in Service Processes

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My main objective is to encourage greater use of statistical techniques in the service sector and present new ways to implement them.

Cleaning Up Misconceptions of the 5S Methodology

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Triangle <em>Kanban</em> Sizing

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The ‘Actual’ vs. ‘Should’ Variation Gap

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Talking Turkey

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Across a large swath of the United States, the winter has been especially cold, snowy, and dreary this year. So here’s a post with a link to a cheery video at the end, just to pick my spirits up—and maybe yours, too.

Clean Up the Done Column

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How do you know when to clean up your kanban’s Done column? When it’s full.

Statistics and SPC

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Pagination

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