Traditional performance measures—usually financial outcome—are “after the event.” They tell us how we did last month or last quarter, but are of little use in predicting future performance.

Engineers across many manufacturing industries are faced with dimensional engineering challenges as their organizations increase the use of automation on the plant floor.

The buzz surrounding the Coordinate Metrology Society’s (CMS) efforts to bring an industry-recognized certification to the profession of portable 3-D metrology was nearly as prevalent as the buzz about the temperature at this year’s Coordinate Metrology Systems Co

The U.S. Department of Labor reported 13.9 million unemployed Americans in July 2011, and even the creation of 117,000 jobs last month didn’t put a dent in the 9.1-percent unemployment rate.

Any article about control charts leads to inevitable (and torturous) discussions of special cause tests—all nine of them. No wonder confused people continue to use things like trend lines. But I’m getting ahead of myself.

A serious condition is spreading like fireweed across corporate America. The symptoms include glazed-over eyes, droopy shoulders, cramped hands, aversion to natural lighting, and a permanent butt print in your office chair.

This is a call to action for all quality professionals, for Baldrige winners, for Baldrige applicants, for Baldrige examiners, for state quality award winners, for state quality award program directors and their staff, and anyone who values the impact that the Malc

Process requirements for catalog and online fulfillment centers are quite distinguishable from brick-and-mortar retailers.

The Food Safety Modernization Act (FSMA), signed into law by President Obama in January 2011, has been called “historic” because it puts the focus of the Food and Drug Administration (FDA) on prevention—working to ensure that unsafe foods are not distributed in the f

Let's face it—many industrial researchers, including Six Sigma Black Belts, do a terrible job of planning the research they need to do to perform their jobs efficiently. See that guy over there?