How do organizations confirm that supplier products comply with critical quality standards? For the most part, companies rely on inspectors to check incoming materials.

The customer is always right. Everything we are taught about customer satisfaction is intended to keep us focused on this one principle, and we need to keep this in mind whenever we deal with the customer.

Lean, Six Sigma, and quality provide a set of tools and a framework for achieving excellence in any process.

Reverse engineering and 3-D scanning are often considered synonyms.

Among other things, an effective lean management system drives process adherence and process performance. The daily accountability portion of the system includes brief tiered meetings with the stakeholders.

Caveat emptor or “let the buyer beware” is a long-used phrase familiar to consumers. Your ability to get good service is proportional to your knowledge.

Want to convince so

Barry Salzberg, CEO

(CMSC: Benbrook, TX) -- The Coordinate Metrology Society (CMS) has chosen 26 technical white papers to be presented at its annual Coordinate Metrology Systems Conference (CMSC), scheduled for July 25–29, 2011, at the Arizona Biltmore Ho