The recent incident in which JetBlue stranded Flight 504’s passengers on a runway for seven hours reinforces the need for all but recreational travelers to adopt r

Telltale markers are everywhere: the sliver of plastic clipped to a key chain, the colorful card positioned deep inside a purse, the frequent e-mail reminders about a “special” deal available only to members of a maybe not-so-exclusive club.

In a little more than a month, the U.S. presidential primaries will begin; in a year the national election will be upon us. To most politicians, most Americans, and the millions of unemployed, no issue is greater than creating jobs in the United States.

Armed with powerful mobile devices, consumers and employees have become the force behind a wireless wave of change.

I’m certainly no physicist, but I think there’s a worthy analogy between the decay of radioisotopes and lean behavior within an organization.

Innovation is a tough word to define, but most would say they know it when they see it.

We’ve heard of the recent Food and Drug Administration (FDA) decisions to increase the focus of inspections on management with executive responsibility. There have been at least two warning letters issued this year with observations targeted in this area.

Information technology is failing us. Service organizations the world over have been left to sift through the carnage of IT projects that have failed. Undeterred, they seem to quickly embrace the next IT project before the last is given a proper burial.

People in health care know that miscommunications are a major cause of errors and potential harm.

Understanding the importance of collecting accurate data, using the correct drift checks, and applying accurate thermal scaling are critical elements of a successful measurement plan.