Welcome to Quality Digest Daily 2.0! This new format represents a significant re-imaging of our flagship brand (the industry’s only daily newsletter), which we first launched nearly two years ago.

As part of the keynote of the recent GHX Healthcare Supply Chain Summit, Global Healthcare Exchange (GHX) CEO Bruce Johnson, along with former Republican Senator Bill Frist and former Democratic Senator Tom Daschle, addressed an audience of more than 600 health ca

Ford Motor Co. is one of the largest automakers in the United States, producing millions of automobiles each year at 70 plants worldwide. According to J. D.

“Who wants to give their oral report first?” asked Mrs. Davis, my sixth grade teacher.

The first part of this article illustrated the kinds of problems that can happen when data from non-normal processes are plotted on traditional control charts, and wh

(CSA Group: Toronto) -- To speed entry for solar panel manufacturers into the North American and international markets, a new a photovoltaic (PV) certification test company, CFV Solar Test Laboratory, has opened in Albuquerque, New Mexico, of

(SAE: Warrendale, PA) -- Readers and editors of SAE International’s Automotive Engineering International (AEI) magazine have selected the 2011 Chevrolet Volt as the “Best Engineered Vehicle of 2011.” The announcement was made during the S

Back in 1986 I documented a list of 13 fundamental truths that applied to all organizations. I ran across these statements recently when I was looking for some comments made by a past IBM president that I wanted to use in a new book I am writing.

Leaders and managers are faced with difficult decisions every day. Even process-level decisions must be made with the firm’s overall strategy in mind.

My March 30, 2011 article ended with wisdom from Yogi Berra as a warning to the quality profession.