Gartner Inc., an information technology (IT) research and advisory company, has highlighted the top 10 technologies and trends that will be strategic for most organizations in 2012.

In part one of this article, I described a rapid strategic planning session for fire-service response time, and included a comment from one of the planners that he’d like to “see a fire station on ever

Almost all of us have experienced the frustration of searching for a document we created in the past.

It’s a pattern that no doubt repeats itself daily in hundreds of millions of offices around the world: People sit down, turn on their computers, set their mobile phones on their desks, and begin to work.

Making a lasting change is usually easier said than done. Most of us spend more time talking about that next exercise program we plan to start than we do actually going through with it.

When a nasty strain of E. coli flooded hospitals in Germany this summer, it struck its victims with life-threatening complications far more often than most strains—and the search for an explanation began.

Most good manufacturing practices (GMP) training that I encounter is not necessarily bad, just irrelevant. In fact, the same could be said for most training departments. They jealously guard their turf and deliver mediocre, perfunctory training.

The ability to see through walls is no longer the stuff of science fiction, thanks to new radar technology developed at MIT’s Lincoln Laboratory.

Maybe the best book to come across my desk this year is Melissa Pregill’s Become One (Rojo Press, 2010).

In 2003, Subir Chowdhury realized his company needed to change and tailor its tools and services to fit each of its client’s circumstances.