Editor’s note: This is the second of a two-part series on leak rate testing. Read part one here.

We’ve all seen “Cinderella processes,” those processes that, although they do all the work in the company, are underevaluated, almost ignored by auditors.

Thanks to a new reference standard developed by the National Institute of Standards and Technology (NIST), law enforcement agencies will have an easier time linking the nearly 200,000 cartridge cases recovered annually at U.S. crime scenes to specific firearms.

Editor’s note: This is the third of a three-part series on quality in healthcare.

When work days (and nights) are spent conforming to customer compliance standards, investigating customer complaints, or struggling with data collection software, then finding time for continuous process improvement seems unrealistic if not impossible.

Business and social responsibility are frequently regarded as opposite poles in a decision spectrum. Sometimes, knowing the right questions to ask or how to look at the decision can frame the decision in a way that makes sense to everyone.

A  research team at the Georgia Tech Research Institute (GTRI) has developed a software tool that enables users to perform in-depth analysis of modeling and simulation data, then visualize the results on-screen.

My name is Alan Austin, and I recently described myself as a quality prodigal. I don’t mean to say that I’m very good at spending recklessly, but rather that I have returned to quality after straying onto other paths.

On Friday afternoon of March 11, 2011, an earthquake of 9.0 magnitude was detected about 45 miles off the coast of Japan. One of the most powerful ever recorded, it moved the 8,000 square-mile island of Honshu 8 feet to the east.

Suppose you were asked to streamline the process of real estate development. Or to better organize the offices of an international manufacturer. Or to explain how the parts of a digital printer interact.