At creative werks (cw), a manufacturing and co-packing business in Illinois, production is nonstop. Lines run 24/7 and data constantly accumulate.

America’s healthcare system has become too complex and costly to continue business as usual, according to the report, “

My mother started teaching piano when she was in her teens. She still does as a matter of fact, even though she is about to celebrate her 91st birthday.

In many ways, visual controls are a 24/7 mirror of leadership’s competency and credibility. That’s pretty scary if you think about it. It’s like voluntarily living in a fishbowl, not that everyone truly understands the gravity of that.

The saying, “The devil is in the details” is true in all organizational and business environments. Often when leaders take the time to empower their employees and teams to handle minor details and problems, major problems are avoided or at least minimized.

During a debate with then-President Jimmy Carter, Ronald Reagan famously asked Americans if they were better off than they were four years previously. It worked for Reagan, so we’re going to try a variation of it here.

Another transformation initiative has been announced in your organization and you think to yourself, “How much change are we expected to undertake?” In a lean Six Sigma engagement, it is imperative to take into consideration the number of ongoing and past change init

I recently bought myself an almost-latest-version smartphone. It was intended to celebrate my 62nd birthday; replace my present, obsolete portable phone; and be reliable and not too expensive.

After recently returning to the world of process improvement consulting, I began to ponder where U.S. manufacturing stands with regard to worldwide competitiveness after so many decades of highs and lows. Globally, we have U.S.

Twelve U.S. organizations have reached the next step on the road to possibly achieving a silver anniversary Malcolm Baldrige National Quality Award. The Baldrige Award is the nation’s highest recognition for organizational performance excellence.