A refined method developed at the National Institute of Standards and Technology (NIST) for measuring nanometer-sized objects may help computer manufacturers more effectively size up the myriad tiny switches packed onto chips’ surfaces.

When implementing a new management system based on ISO standards, experts usually invoke the grandfather clause as a way to relieve the enforcement of some requirements. When, where, and how often can the grandfather clause be invoked?

The United States already has one of the highest direct fire loss rates among developed nations, and progress in reducing this tremendous burden is slowing.

Admit it; if you follow the National Football League (NFL), both of the following statements are likely true: When talking about the preseason with friends, you say that the preseason doesn’t matter and doesn’t mean anything for the regular season, so you’re

I want you to see your customers in a (lucrative) new light. The old paradigm works like this: Your company produces goods and services that help customers get a job done. In return, the customers pay you money.

I’m back, writing about another Toyota dilemma of mine.

Joseph M. Juran was a seminal 20th-century figure in the field of quality; his many contributions broadened the field from its original, narrow, and statistically-based focus.

Our Northeast Region Shingo Conference, held Sept.

Sometimes the chain of measurement traceability—the unbroken series of links between a calibrated instrument and the official NIST standard—can get pretty long.

My title this month is a funny metaphor for a common opinion I saw written on a bathroom wall. The gist of the graffiti was that the first mouse must die springing the trap before the second one gets the prize.