The Baldrige Performance Excellence Program includes employee empowerment as an integral part of its criteria.

NVision Inc. recently volunteered its 3D laser-scanning services to help Sarasota sculptor Greg Marra create an exact replica of the rifle that former Navy Seal Chris Kyle used while in the military.

Scientists from IBM have created a mobile maintenance, repair, and operations (MRO) prototype designed to help manufacturers and companies that supply and maintain high-value machinery in sectors such as aerospace, oil and gas, and shipping.

“Shall I compare thee to a standard normal distribution?

 Thou art more symmetric and more bell-shaped…”

 —Melvin Shakespeare (William’s lesser-known statistician brother)

The seminal book on lean, The Machine That Changed the World (Free Press, reprint 2007), spent many words, tables, and figures on the subject

Although quality is an enterprisewide issue, many companies struggle to define how it fits into overall corporate strategy.