From my experience, there are a handful of pull-system design steps. This column seeks to “simply” outline those steps and some of the math that should be considered. However, don’t let the brevity mislead you. It isn’t necessarily simple.

The number of students earning bachelor’s degrees in statistical science has more than doubled during the last five years, topping 1,000 for the first time in 2012, says Marie Davidian, president of the American Statistical Association (ASA).

Many managers ask me, “How can I accelerate my company’s lean transformation?” My answer is twofold: First get the direction right, and then get everyone rowing in that direction.

Defects can cause a lot of pain to your customer. They can also cause a lot of pain inside your body.

Arecent call with an old colleague from Europe got me wondering about a question that few are conscious of: Who is the customer of your quality document? Oh boy, did we have an interesting discussion about quality systems.