‘When you find him, come and tell me so I can worship him, too.”

For those of you who are improvement practitioners, are you satisfied with the organizational results of your efforts?  I have a feeling most of you would answer, “Far from it,” and would almost unanimously feel that you could be  more effective.  

Starting with the board and the CEO, the pursuit of quality or excellence is the job of everyone in the organization.

As a business leader, you spend a lot of your time figuring out how to win. With good reason: The most crucial job of every executive is to align efforts at every level of the organization to deliver wins for the week, for the quarter, and for the year.

My husband and I both like to run. I run about three miles once or twice a week—if the weather’s not too bad, and if I don’t have something else going on. Keith, on the other hand, runs half marathons.