Last month I looked at how the fixed-width limits of a process behavior chart filter out virtually all of the routine variation regardless of the shape of the histogram.

For growth-starved Western entrepreneurs, the Chinese market is appealing.

Every year, Manufacturing Day brings attention to the career path that has financed millions of growing families throughout the decades—including mine.

Editor’s note: Read episode two in the Respect for People series here.

I write about organizational culture and core values quite often.

The internet has radically democratized the means of marketing cultural products.

(Visual Workplace: Byron Center, MI) -- Huddle boards are a powerful tool for many industries. They provide a visual way for teams to collaborate on and assess the tasks necessary to complete a project.

Not long ago, we had a client inquire about virtual reality (VR) and quality training. VR and its close relative, augmented reality (AR), are hot technologies right now, not just in entertainment, but also in industry, including their use in training.

Attribute gauges are a type of measurement instrument or process that gives a binary pass/fail measurement result. Examples of attribute gauges include go/no-go plug gauges, feeler gauges, and many other types of special-purpose hard gauges.

Every company uses a system to understand the requirements and inputs of its customers, and then plans to deliver outputs meeting those requirements as a conforming product or service.