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Which Chart to Use?

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Process behavior charts are the interface between your data and your brain. But you have to begin by making a choice about which type of chart to use.

Resources for Small and Medium-Sized Manufacturers

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Each year, billions in funding for research and development as well as workforce initiatives is available for small and medium-sized manufacturers (SMMs) to help them get off the ground or aid in expansion efforts.

Convincing Students That Manufacturing Job Skills Will Pay Off

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The high school students clustered around a 4 ft-tall red robot with long arms and cartoonish eyes.

3D Scanning: The Right Choice for Your Inspection Needs?

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In today’s hypercompetitive environment, companies can’t afford to lag behind when it comes to the quality of their products—or the tools and technologies they use to ensure them.

Writing Code for a More Skilled and Diverse STEM Workforce

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The ability to program computers is crucial to almost all modern scientific experiments, which often involve extremely complex calculations and massive amounts of data.

Five Role-Model Organizations Win 2018 Baldrige National Quality Award

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The U.S. Department of Commerce announced that the 2018 Malcolm Baldrige National Quality Award will be given to two educational institutions, an organ donor group, a hospital, and a project management firm.

Understanding the Customer Journey Map

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I’ve written previously about 11 myths and mistakes about journey m

Inside Quality Digest Live for Nov. 16, 2018

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In this episode we look at lessons learned (or not) from GE, the difference between ISO and FDA “requirements,” and this year's Baldridge recipients.

How to Kick Off LPA Implementation With a Kaizen Event

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The frequently referenced learning pyramid asserts than an average student retains 75 percent of information learned through practice, compared to just 5 percent of what he hears in a lecture.

A Time to Be Thankful

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This Thursday, for the first Thanksgiving in decades, I won’t be watching football, drinking beer, and stuffing myself into oblivion. Instead, I’ll be serving the homeless, giving clothes, and making myself useful.

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