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QMS Essentials, Part 4

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Manufacturing Growth Drives Quality Concerns

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Stepping Into Cloud-Based Quality Control

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The 12 Team Behaviors That Drive Team Performance

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The Qualities of a Superlative Leader: Intelligence, Part 1

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He was the tenth son of a Boston soap maker. His father intended for him to enter the ministry but had only enough money for one year of schooling, and the profession required many. He therefore apprenticed the young man to another son, James, a printer.

Count Data: Easy as 1-2-3?

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Author's note: To my non-U.S. readers, I apologize for using the sport of baseball to make my points today—and during the World Cup, no less! It’s a perfect context, however, and I hope you will be able to understand the main points.

Radioactive Cleanup: A Job for TRIZ

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Olympus Adds New Features to Inspector Series Software

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A New Approach to Negotiations

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Classically, negotiations are thought to be about playing one’s hand well at the bargaining table: The right combination of resolve, nerve, and polish can get you what you want.

On Asiana, Driverless Cars, and Factories

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