At some point, maybe at many points, it strikes me that we are all role models. We all influence each other. We are a network of emotions and actions.

In Italy there’s growing tension among low-income retirees about their pensions. Among the EU countries, Italy has one of the highest percent of unemployed population and is ranked as one of the least productive countries.

Arecent client satisfaction survey conducted by our company, the British Assessment Bureau (BAB), a UK-based certification body, highlighted the benefits of achieving certification to ISO 9001. Here is a summary of the results.

‘If I had the key members of your executive suite all in the same room, would they all be able to articulate the essence of your business strategy clearly and consistently?” I asked the executive vice president of strategy.