MDSAP’s Final Pilot Report: A Glass 10% Full
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Canada's handling of MDSAP may leave the Canadian healthcare system 90 percent empty.
Credit: Eusebio Perdiguero
I have written previously about the Medical Device Single Audit Program (MDSAP) created by the International Medical Device Regulators Forum (IM
Preparing Employees to Deliver a Great Customer Experience
When you think of the phrase “inside-out” relative to the customer experience, you probably cringe. This is not a phrase that customer experience professionals take lightly.
The Quest for Perfect Black in a Manufacturing Workflow
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Credit: Surrey Nanosystems
How to Make Your Point and Be Heard
It’s quite frustrating to be not heard when you speak up, and unfortunately, it’s more common than you might think.
