Back in January 2009, I wrote an article for Quality Digest titled “ISO 9001 Documentation Is Like a Box of Chocolates.” Her

I tend to be a holiday slacker, but this year I’m really sitting it out. No fingering handmade crafts at pop-up fairs, no high-calorie marathons with my oven, not even a sprig of holly on my door.

The control chart is at the heart of the very definition of quality. It is central to building, maintaining, and predicting quality into the future. However, control charts today, more often than not, are misused and misunderstood.

When graduate student Atis Degro got an email about a George Mason University course in resilience last year, he had to look up what that meant.

Psychology is an important element in organizational excellence for managers. In particular, the ability to face one’s fears, develop resilience, and adapt to change fosters success for a manager as well as for the company and all its employees.

An industry, and even more so any individual company, is only as strong as its pipeline of incoming talent. This week on QDL we looked at this topic from a few different angles. Here’s what we covered at greater length:

The U.S.

This is part three of a three-part series.

Annalise Suzuki, director of technology and engagement at software provider Elysium Inc., spoke to Quality Digest about the importance of model-based definitions (MBD) for data quality, validation, and engineering

(NSF International: Ann Arbor, MI) -- Whether in daily operations or at a special event, organizations are looking for more ways to implement sustainable practices and reduce the waste they create.