‘How is it that in the middle of a relatively small town of about 125,000 people in Minnesota, you’ve got the No. 1-rated healthcare system probably in the world?”

The Dental Trade Alliance learned from its members in February 2018 that the Canadian Health Ministry (“Health Canada”) had contacted the Standards Council of Canada (SCC) and the British Standards Institution (BSI).

With more than 110,000 expected attendees, IMTS is Chicago’s hottest suburb this week.

Do you know the one thing you can do to light the fire of motivation, energy, creativity, and self-propelled action in your employees?

We arrived in Chicago over the weekend to luxuriously appointed accommodations and much fanfare (that’s how it is when you’re the cast and crew of the No. 1 talk show in the quality industry).

(CRC Press: Boca Raton, FL) -- In the book, Health Care in the Next Curve (CRC Press, 2018), author John Abendshien takes an objectiv

In “Data Snooping Part 1” (Quality Digest, Aug. 6, 2018) we discovered the basis for the first caveat of data snooping.